Emergency Repair · Melbourne · Reply within 1 business day
Site down, hacked, or broken? We’ll diagnose it today.
Forms not sending, white screens, checkout broken, hacked sites, plugin conflicts after an update. Send us what’s wrong — we come back with a fixed-price quote, then fix it. Most issues triaged the same day.
✓ Reply in 1 business day, usually same day
✓ Fixed-price quote before any work
✓ We fix sites we didn’t build
Trusted by
Emergencies we handle in Melbourne
The site-broken-now problems we triage daily.
Hacked sites & malware
Containment, malware removal, hardening, recovery plan that stops it happening again.
White screens & 500 errors
Site unreachable. We diagnose the cause, restore quickly, and document what failed.
Broken checkout
Lost orders, gateway failures, tax/shipping bugs. Often urgent — we treat them that way.
Forms not sending
Trace the form, mail server, DNS. Restore delivery and add monitoring so it doesn’t silently break again.
Pricing
Clear prices, before you enquire.
From a quick fix to a full platform build — no urgency loading, no after-hours multiplier, no weekend rate. You always get a fixed-scope quote in writing before any work starts.
Fix something
Pay for the hours it takes
One-off jobs, quoted up front and finished fast.
Website fix — small jobs
from $120
Fix block — 4 hours, use any time
$480
Hacked site recovery — 5 hours
$600
Emergencies, evenings and weekends cost the same. We don’t charge more because you need it sooner.
Build something
Fixed-scope projects
Starting prices. Scope is agreed and quoted in writing first.
Website refresh
from $4,800
Business website build
from $8,400
eCommerce store
from $12,000
Custom system or platform
from $24,000
Client portals, job management, booking and quoting systems all sit in the custom platform tier.
Keep it moving
Monthly hours on retainer
Same rate, booked ahead. Month-to-month, no lock-in.
Growth Support (20 hrs/mo)
$2,400/mo
Technical Partner (40 hrs/mo)
$4,800/mo
Fractional CTO (80 hrs/mo)
$9,600/mo
Same team, same standard of work, whether you buy a project or a month of retainer.
All prices ex GST. Not sure which one you need? Tell us what’s going on — we’ll say plainly which it is, or that you don’t need us.
Four ways to start
Most clients don’t start with a full rebuild.
Pick the size of job that matches where you actually are.
Fix something today, run a focused improvement sprint, scope a proper project, or move onto monthly support — whichever matches the problem you actually have.
Fix a website issue
Fixed price
Something on your site is broken, slow, or behaving badly. We diagnose it, give you a fixed-price quote, then fix and test it.
→ WordPress, plugin or theme issues
→ Forms, WooCommerce, checkout fixes
→ Speed, security, hacked-site cleanup
Most popular first project
Improve an existing website
From $1,500 · 1–2 weeks
Your site works, but it’s slow, dated, or not converting. A 1–2 week sprint to fix the highest-impact issues and map what’s next.
→ Speed, technical SEO, security cleanup
→ Forms, conversion, mobile UX fixes
→ Practical roadmap for what to do next
Build a new website, store, or system
From $3,500
Rebuild, eCommerce, custom WordPress, CRM workflows, booking systems, client portals. Scoped properly before we start.
→ Websites & WordPress rebuilds
→ WooCommerce, Shopify, eCommerce migrations
→ CRM, booking systems, custom web apps
Get monthly support
From $2,400/month
A development retainer, not a maintenance plan — real engineering hours every month: updates, security, improvements, and a real human to call.
→ Growth Support ($2,400/mo · 20 hrs)
→ Technical Partner ($4,800/mo · 40 hrs)
→ Fractional CTO (from $9,600/mo · 80 hrs)
Ready to get your website doing real work?
Tell us what’s broken, what you want to improve, or what you want to build. We reply within one business day with a clear next step — a fix quote, a sprint quote, a project quote, or a “we’re not the right fit” answer.
Australian-based team
Direct work — no account managers
Fixed-price quotes in writing
Reply within 1 business day
Other rescue scenarios we handle
Three more situations we fix on fixed-price scope
WordPress malware removal Melbourne
Forensic scan, targeted cleanup, hardening, written recovery report. Fixed price — no hourly meter.
Fix a broken WooCommerce checkout
Gateway failures, plugin conflicts, lost orders, tax/shipping bugs — diagnosed and fixed on a fixed-price brief.
Slow WordPress site developer Melbourne
Mobile Core Web Vitals fix without a rebuild. Image, CSS, plugin, hosting audit — fixed-price scope.
Emergency WordPress repair Melbourne — common questions
What people ask when their site is down
How fast can you do an emergency WordPress repair in Melbourne?
For urgent cases (site fully down, checkout broken on a live store, hacked) we triage within one business day, often same day. Diagnosis is usually 30-60 minutes; the actual fix length depends on what we find. We will tell you a fixed-price + ETA in writing before any work starts — you are never billed by the hour.
My WordPress site is showing a white screen of death — can you fix it?
Yes. The WordPress white screen is almost always one of three causes: a fatal PHP error in a plugin or theme update, an exhausted PHP memory limit, or a corrupted .htaccess file. We enable WP_DEBUG safely, identify the root cause, and patch it without rolling back your content. Typical fix time: 1-3 hours.
My WordPress site is hacked. Should I call you or my host?
Both, but call us first if you want the site cleaned thoroughly. Hosts will often suspend the site to contain damage but they will not do the forensic cleanup or hardening — that is on you. We do the malware removal + hardening + write a recovery report your host can verify. See our WordPress malware removal page for what is included.
Do you do emergency WooCommerce repair too?
Yes. WooCommerce checkout failures, missing orders, payment gateway errors, and tax/shipping bugs are some of the most urgent jobs we triage. The fix broken WooCommerce checkout page goes into the specific scope. If you have lost orders or your gateway is failing right now, send the URL and we will diagnose within 30 minutes.
What does an emergency WordPress repair cost?
Emergency repairs are billed at our standard $120/hr — no urgency loading, no after-hours premium — with a fixed quote agreed before work starts. Simple fixes (plugin conflict rollback, .htaccess restoration, minor PHP errors) sit at the low end. Major incidents (hacked sites + forensic cleanup, broken checkouts requiring gateway re-integration, slow-loading database recovery) sit at the high end. No hourly billing surprises.