About Web Champion
A small Melbourne software team you can talk to directly.
Web Champion is a Melbourne technical website partner. We help Australian SMBs fix, improve, build, and manage websites — with fewer suppliers, better-built systems, and someone who’ll still be here next year.
What we do
Fix, improve, build, and manage. That’s the whole job.
Web Champion is built for Australian businesses that want one technical partner across the four ways websites actually need to be worked on — not a different agency for each.
Australian-based. Direct work.
Bundoora-based, working with clients across Australia. The same person who scopes the work does the work. No account managers between you and the developer.
Fixed-price, in writing, before we start.
Every fix, every sprint, every project is scoped and priced in writing before any work begins. No “hourly until it’s done.” No surprise invoices.
We build what we maintain.
We don’t build something and disappear. Most clients move onto a Care, Growth, or Technical Partner plan after launch. We build it knowing we’ll be the ones keeping it running.
Trusted by
Why ongoing support
A full technical team.
Less than the cost of one hire.
Most businesses don’t need a full-time developer. They need the right technical support, reliably available, at a predictable cost.
Hiring a developer vs. Web Champion retainer
In-house dev
Web Champion
Monthly cost
From $9,600/mo (80 hrs)
From $2,400/mo (20 hrs)
Skill coverage
One person’s skills
Full stack team
Availability
Business hours only
Priority support — 24–48hr response
Onboarding time
Weeks to months
Up and running within 2 weeks
Predictable cost
Salary + super + leave
Fixed monthly fee ✓
Scales with you
Hire more or restructure
Upgrade your plan ✓
You talk to the people doing the work
No account managers. No lost-in-translation briefs. Direct access to the developer and strategist building and managing your systems.
We build what we maintain
We don’t build something and hand it off. We own it ongoing — which means we build it properly the first time, knowing we’ll be the ones keeping it running.
No upselling. No fluff.
We tell you exactly what needs doing and why. If something isn’t broken, we won’t pretend it is. We’re your long-term partner — not chasing the next invoice.
The average Web Champion client has been with us for over 3 years. They stay because results compound.
Who’s behind Web Champion
A developer-led team you can actually talk to.
No account managers between you and the people writing the code.
Pujan Pandya
Started Web Champion in 2014 after a decade of watching Australian SMBs get burned by agencies that vanished after launch. Builds websites, web apps, and integrations across WordPress, Laravel, and modern JS stacks — and stays on as the technical partner who maintains them.
- WordPress & FSE
- WooCommerce
- Laravel / PHP
- Technical SEO
- API integrations
Small team, deep stack.
We deliberately stay small so the same person who scopes your job is the one who ships it. When a project needs more hands — QA, design polish, content — we bring in long-standing collaborators we’ve worked with for years, not random contractors.
- Direct line to a developer, every time
- Fixed scope, in writing, before any work
- Code we can stand behind two years later
- Honest “not the right fit” if it isn’t
Case study — Subscription eCommerce
Rasoibox: custom subscription eCommerce platform built from the ground up.
- RecurringStripe-powered billing
- Self-servecustomer portal
- Tech Partnerongoing since launch
THE PROBLEM
Rasoibox needed more than a standard WooCommerce store. They required a fully custom subscription platform — recurring billing, a customer portal for managing deliveries, automated fulfilment notifications, and integration with their operations workflow. No off-the-shelf solution handled all of it cleanly.
WHAT WE DID
Custom subscription eCommerce platform on WordPress — Stripe-powered recurring billing, customer portal (pause, skip, manage deliveries), automated order and fulfilment notifications, integration with their logistics workflow, and a management dashboard for the operations team. Ongoing platform development as the business evolves.
RESULTS
- Subscription platform processes recurring orders without manual intervention
- Customers manage pause, skip, and swap directly via their portal — eliminates the highest-volume support tickets
- Operations dashboard saves 5–8 staff hours per week previously lost to manual fulfilment
- Platform now powers all order flow; new features ship monthly on Tech Partner retainer
How we work
From brief to launch in three clear steps.
Same shape for fixes, sprints, and projects — only the depth changes. Every step has a fixed price agreed in writing before any work begins.
Step 1
Brief & quote
You send us your URL, the problem, and your goal. We reply within one business day with a fit check and either a fixed-price quote or a 30-min scoping call.
What you get:
✓ Reply within 1 business day
✓ Fixed-price quote in writing
✓ Clear what's in, what's out
✓ Honest "not the right fit" if so
Step 2
Build & test
We do the work on a staging environment where it makes sense, with weekly updates on bigger projects. Tested before launch — we don't pray, we verify.
What we do:
✓ Build on staging where possible
✓ Weekly updates on multi-week work
✓ Test on real devices and browsers
✓ No surprise scope or invoices
Step 3
Launch & support
We launch, hand over a written summary and short walkthrough, then offer a monthly support plan if it fits. No pressure — most clients move onto Care or Growth, some don't, and that's fine.
What you get:
✓ Written launch summary
✓ Recorded walkthrough you can keep
✓ Optional support plan if it fits
✓ 30-day post-launch email support
Tell us what's broken, what you want to improve, or what you want to build. We'll come back with a clear next step.
Ready to get your website doing real work?
Tell us what's broken, what you want to improve, or what you want to build. We reply within one business day with a clear next step — a fix quote, a sprint quote, a project quote, or a "we're not the right fit" answer.
Australian-based team
Direct work — no account managers
Fixed-price quotes in writing
Reply within 1 business day