Case studies
Recent work, real outcomes.
We don’t promise rankings or guaranteed leads. We promise honest work, in writing, with reporting you can read — and case studies that show specifically what changed.
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Featured case studies
Specific work for specific clients.
Each case study below documents a real engagement: the problem, what we did, and what changed. No vague “significantly improved” claims — numbers and behavioural outcomes.
Case study — Subscription eCommerce
Rasoibox: custom subscription eCommerce platform built from the ground up.
- RecurringStripe-powered billing
- Self-servecustomer portal
- Tech Partnerongoing since launch
THE PROBLEM
Rasoibox needed more than a standard WooCommerce store. They required a fully custom subscription platform — recurring billing, a customer portal for managing deliveries, automated fulfilment notifications, and integration with their operations workflow. No off-the-shelf solution handled all of it cleanly.
WHAT WE DID
Custom subscription eCommerce platform on WordPress — Stripe-powered recurring billing, customer portal (pause, skip, manage deliveries), automated order and fulfilment notifications, integration with their logistics workflow, and a management dashboard for the operations team. Ongoing platform development as the business evolves.
RESULTS
- Subscription platform processes recurring orders without manual intervention
- Customers manage pause, skip, and swap directly via their portal — eliminates the highest-volume support tickets
- Operations dashboard saves 5–8 staff hours per week previously lost to manual fulfilment
- Platform now powers all order flow; new features ship monthly on Tech Partner retainer
Case study — Education & RTO
Harward International College: website rebuild with LMS integration and automated student enrolment workflows.
- Onlineapplication live
- Same-dayintake processing
- Zeromanual data re-entry
THE PROBLEM
The college’s website couldn’t handle online applications. Student enrolment required manual processing across multiple disconnected systems — website form, student management platform, and email — with staff re-entering data at every step. The process was slow, error-prone, and didn’t scale.
WHAT WE DID
Rebuilt the WordPress website with a structured online application flow. Integrated the student management system to receive applications automatically. Built automated email workflows for application confirmation, document requests, and enrolment status updates — eliminating manual data re-entry at every stage.
RESULTS
- Student applications arrive directly in the SMS — no human re-keying between systems
- Application processing time dropped from multi-day to same-day for standard intake
- Document collection automated end-to-end — staff no longer chase paperwork by phone
- Site and integrations on monthly retainer; updates ship without breaking the SMS link
Case study — Healthcare & Radiology
Plenty Radiology: accessibility-first website with online referral integration and local health SEO.
- WCAG 2.1 AAverified
- DigitalGP referrals
- Zerodowntime since 2023
THE PROBLEM
Outdated website not meeting accessibility standards — a real problem for a health service where patients and referring GPs need clear, accessible information. No online referral pathway meant GPs had to call or fax. Local search visibility for key radiology terms was poor.
WHAT WE DID
Rebuilt the website with WCAG 2.1 AA accessibility in mind — proper contrast, keyboard navigation, semantic structure. Integrated an online referral pathway so GPs can refer digitally. Implemented technical SEO foundations: local business schema, Core Web Vitals improvements, and correct indexing configuration for local health searches.
RESULTS
- Site meets WCAG 2.1 AA — verified with axe DevTools and a manual keyboard pass
- GPs now refer digitally; the inbound fax-and-call workflow is gone for standard scans
- Local search visibility improved for core radiology terms across the catchment area
- Zero downtime since 2023 launch; managed on a monthly retainer
Case study — Trade & Automotive
Diesel Care Australia: website rebuild, speed optimisation, and CRM integration for a national trade supplier.
- Mobile-firstrebuild
- CRMenquiry pipeline
- 100%uptime since launch
THE PROBLEM
Existing website was outdated, slow on mobile, and generating poor-quality leads. No CRM integration meant trade enquiries fell through the cracks — staff were manually tracking them via email. The site wasn’t reflecting the scale of the business it represented.
WHAT WE DID
Rebuilt the site on WordPress — mobile-first, fast, and properly structured for technical SEO. Pulled mobile Core Web Vitals into the green band. Integrated all contact and trade enquiry forms with their CRM so leads are captured and followed up automatically. Set up 24/7 uptime monitoring and monthly maintenance.
RESULTS
- Mobile Core Web Vitals now in the green band on key landing pages
- Trade enquiries flow into the CRM as deals — zero manual tracking via inbox
- Crawlability, schema, and indexing fixed — site now ranks for the categories it serves
- 100% uptime since launch — proactive monthly maintenance under a Tech Partner plan
Everything else
Browse every case study.
Some details in our case studies have been generalised at the client’s request. The numbers are real and unedited.
Why ongoing support
A full technical team.
Less than the cost of one hire.
Most businesses don’t need a full-time developer. They need the right technical support, reliably available, at a predictable cost.
Hiring a developer vs. Web Champion retainer
In-house dev
Web Champion
Monthly cost
From $9,600/mo (80 hrs)
From $2,400/mo (20 hrs)
Skill coverage
One person’s skills
Full stack team
Availability
Business hours only
Priority support — 24–48hr response
Onboarding time
Weeks to months
Up and running within 2 weeks
Predictable cost
Salary + super + leave
Fixed monthly fee ✓
Scales with you
Hire more or restructure
Upgrade your plan ✓
You talk to the people doing the work
No account managers. No lost-in-translation briefs. Direct access to the developer and strategist building and managing your systems.
We build what we maintain
We don’t build something and hand it off. We own it ongoing — which means we build it properly the first time, knowing we’ll be the ones keeping it running.
No upselling. No fluff.
We tell you exactly what needs doing and why. If something isn’t broken, we won’t pretend it is. We’re your long-term partner — not chasing the next invoice.
The average Web Champion client has been with us for over 3 years. They stay because results compound.
Four ways to start
Most clients don’t start with a full rebuild.
Pick the size of job that matches where you actually are.
Fix something today, run a focused improvement sprint, scope a proper project, or move onto monthly support — whichever matches the problem you actually have.
Fix a website issue
Fixed price
Something on your site is broken, slow, or behaving badly. We diagnose it, give you a fixed-price quote, then fix and test it.
→ WordPress, plugin or theme issues
→ Forms, WooCommerce, checkout fixes
→ Speed, security, hacked-site cleanup
Most popular first project
Improve an existing website
From $1,500 · 1–2 weeks
Your site works, but it’s slow, dated, or not converting. A 1–2 week sprint to fix the highest-impact issues and map what’s next.
→ Speed, technical SEO, security cleanup
→ Forms, conversion, mobile UX fixes
→ Practical roadmap for what to do next
Build a new website, store, or system
From $3,500
Rebuild, eCommerce, custom WordPress, CRM workflows, booking systems, client portals. Scoped properly before we start.
→ Websites & WordPress rebuilds
→ WooCommerce, Shopify, eCommerce migrations
→ CRM, booking systems, custom web apps
Get monthly support
From $2,400/month
A development retainer, not a maintenance plan — real engineering hours every month: updates, security, improvements, and a real human to call.
→ Growth Support ($2,400/mo · 20 hrs)
→ Technical Partner ($4,800/mo · 40 hrs)
→ Fractional CTO (from $9,600/mo · 80 hrs)
Ready to get your website doing real work?
Tell us what’s broken, what you want to improve, or what you want to build. We reply within one business day with a clear next step — a fix quote, a sprint quote, a project quote, or a “we’re not the right fit” answer.
Australian-based team
Direct work — no account managers
Fixed-price quotes in writing
Reply within 1 business day